The standard RAdmin license does not include support, but it does include the full source code and free access to the Radiator mailing list. This means you can help yourself, and you can work with other RAdmin users in the user community. In order to participate with others in this effort, you can join the public Radiator mailing list at https://lists.open.com.au/mailman/listinfo/radiator

The staff of Radiator Software monitor the Radiator mailing list and frequently answer questions. Its very active so don't hesitate to use it.